Shipping Policy
This Shipping and Delivery Policy details the fulfillment workflows, carrier partners, transit estimates, and delivery expectations for physical goods purchased through marketcompasss. We prioritize efficient warehouse operations to ensure your shipments are handled accurately and dispatched on schedule. Review the following sections to familiarize yourself with our domestic logistics terms for 2026.
01Delivery Times & Carriers
We partner with reputable commercial freight and parcel carriers, including UPS, FedEx, and USPS, to ensure dependable freight movement across the United States. Following warehouse dispatch, transit takes delivery 3-10 business days after dispatch depending on geographic destination and local distribution routing. Delivery schedules are realistic approximations and may be influenced by regional weather events, carrier route congestion, or remote delivery locations.
02Shipping Costs
Standard shipping fees are calculated based on parcel dimensions, overall shipment weight, and final recipient location within the United States. We offer free delivery above 59 in the store currency for all qualifying retail orders placed on our website. All applicable shipping charges, discounts, and delivery upgrades are calculated transparently and displayed at the online checkout screen before you confirm payment.
03Order Tracking
As soon as your shipment is transferred to the carrier, an automated confirmation email containing your official tracking number will be sent. You can monitor the real-time transit status and estimated delivery date directly through the carrier's tracking portal. If your tracking status does not update for more than 4 business days, contact our operations desk for carrier escalation.
↑ Home04Customs, Duties & Taxes
For orders fulfilled within the contiguous United States, domestic sales taxes are calculated according to local statutory regulations at checkout. In the event of cross-border shipments to Canada or international regions, the recipient remains solely liable for all import duties, customs tariffs, and local brokerage fees. Delays resulting from foreign customs clearance inspections are outside our immediate operational control.
05Delivery Restrictions
We currently do not dispatch physical products to APO/FPO military addresses, international post office boxes, or specific offshore territorial zones due to courier constraints. Certain bulky freight items or hazardous logistics components may also carry ground-only transport restrictions across select states. Any backordered, preorder, or warehouse-pickup items will be explicitly identified on the product listing prior to checkout.
06Lost, Delayed or Damaged Shipments
Customers must report any lost, significantly delayed, or transit-damaged parcels to our operations team within 7 days of the scheduled delivery date. For damaged goods, please retain all original packaging materials and submit detailed photographic evidence of both the exterior carton and damaged items. Following carrier verification of the incident, we will promptly coordinate an expedited replacement or issue a full refund.
↑ Home07Order Processing
Every placed order undergoes immediate verification, inventory allocation, and fulfillment staging. Order preparation 1-2 business days is our standard standard handling timeline before handing packages to our logistics carriers. Processing intervals may experience minor delays during national holidays, seasonal sales surges, or if additional address verification is required from the customer. Orders finalized on weekends or statutory holidays will begin handling on the subsequent business day.